WHAT IS PAY LATER WITH KLARNA?
Want to test out some new outfits but can't wait for payday? Try before you buy with Pay Later with Klarna.
Pay later gives you 30 days to pay once your order has been shipped. No fees, no interest.
HOW TO USE PAY LATER WITH KLARNA
Benefits of Pay Later with Klarna
WHAT DO I NEED?
- Your application to pay on account has been rejected. Try another payment type or place an order for a smaller amount.
- You have outstanding previous payments with Klarna.
- You missed a required field at checkout.
- Note: Klarna are an independent payment company and Gymshark have no influence over their application process. If you’re experiencing further difficulty, please contact Klarna Customer Service.
Got a question? No problem, it happens. Check out our FAQ’s below to find the answer you are looking for.
Who is Klarna?Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of Smoooth payments to more than 70,000 online stores. Over 60 million consumers worldwide have trusted Klarna to securely handle their payments.
What do I need to provide when I make a purchase?If you want to make a purchase with Klarna, you'll need to provide your mobile phone number and your email address. The mobile number is required in case we need to reach you. All statements will be sent to your email address. It's very important that you give us the correct details, as otherwise you will not receive the payment information and so will be liable for delayed payment fees.
Does Klarna impact my credit score?Klarna may run a soft credit search that does not affect a customers credit score and is only visible on your credit file by you and Klarna. Neither Klarna nor Gymshark run credit searches that could impact your credit rating. This includes at the point of application, if a payment is missed, or if the outstanding balance enters a debt collection stage.
Why have I not been offered Pay later?Although Pay later is widely promoted it is not always universally available. The Pay later method is automatically generated by algorithms that are dependent upon a number of factors including amount of order, the online store, previous order history and item availability. Alternatively, you are able to complete your order by paying by credit or debit card at the checkout.
What are my payment options with Klarna?You can pay with debit or credit card immediately in the checkout or take advantage of our Pay later payment option, where you can pay for the goods once you have received them via credit card or debit card.
What happens if I cancel or return my order?As soon as Gymshark have accepted your cancellation/return, then Klarna will cancel the statement or refund your payment.
What happens if I don’t pay for my order?Payment is due 30 days after the item is shipped. To help you pay on time, we'll alert you two days before payment is due – you'll receive email reminders to pay – and, if very late, we’ll also send you a text or letter, too. If you fail to pay Klarna for your order, your credit score will be affected.
Can I pay before the due date?You can pay for your order at any point after you receive the email from Klarna with the details of your payment on. Just follow the instructions on this email to pay for your order.